“Your professionalism and humor have endured you to us” 2010
“Thank you for a job well done! We really appreciate all your hard work and effort in this transaction given our distant communication. You did go far and beyond your call of duty on this. I specifically want to thank you for giving me an ear on all my frustration moments. Despite those bumps on the road we did pull through to the end and that’s what counts. There’s no question that we got the right realtor and the right attorney for this job!!! ” 2011
“It was a pleasure knowing you and working with you as well Kerry. We enjoyed talking to you these past few months, your professionalism really speaks volume. We sure will refer you to our family and friends who may have real estate needs. “ 2013
“ We are writing to thank you for guiding us through the journey of selling our home. It was definitely an interesting one from start to finish! We appreciate your many efforts and positive attitude along the way! Best wishes to you with the other homes that you are selling. We know that your success will continue and that you’ll help other families achieve their goals”
“Kerry was a pleasure to work with. I felt so comfortable discussing anything with her. Every time I called or e-mailed Kerry she responded immediately. Through this difficult time since my mother had passed away Kerry was always very professional but also very caring. I couldn’t have chosen a better agent. She always went beyond the call of duty. Kerry believed in the house even though it needed updating and work. I will miss seeing and talking with Kerry. She became a friend. ” 1/11 Pond St Stoneham, MA
“Ms. LaPiana is a true professional. From the moment we met her right up to the closing, she provided a quick and accurate response to any question, call or email. She is also an extremely talented photographer. We believe that the 2 Open houses that she conducted were well-attended due to the superb photos that she took of the exterior/interior of our home and appeared in the various real estate web-sites. We were difficult to deal with on occasion, but, Kerry kept her cool and saw us through to a successful sale. Kerry as a local resident, knows the Stoneham area market inside and out. She is the consummate professional. My wife and I would recommend Kerry to anyone in the Stoneham area seeking to sell or buy property. If we ever had an occasion to sell/buy in the Stoneham area again, we would call Kerry first.” Dennis & Suzanne Tarmey “
“Kerry is a professional! My Lender, Lawyer and Seller all indicated she is a pleasure to work with and I completely agree. Kerry has many professional attributes but her attention to my emotional well being is where she assisted me the most. At 51 years old, I’ve started a new journey on my own and to say the least I was nervous and unaware of how to purchase a home. Kerry was patient and guided me through every document making sure I understood it completely. She encouraged me continuously, making this purchase a fulfilling and empowering one on many levels. She is a great attribute to your company and we are both fortunate to have her working for us. Thank You.” Linda 117 Franklin Street U:3 Stoneham, MA
“After being both a buyer and seller with Kerri. I would have to say that she excels in both people skills and knowledge in her field. She has gone above and beyond in both instances. I highly recommend Kerri to anyone looking to buy or sell in this area. She will definitely be straight forward about what to expect. And very thorough in the process getting it done . ” Pino 28 Crosby st. Stoneham, MA
” I didn’t want to let any more time go by, though, without writing a letter on behalf of Kerry Lapiana to let you know (as I am sure you already do) what an incredible agent and person she is.
When we first looked into selling our home on North Street, Kerry stood out in the most positive of ways. Her professionalism and energy were evident in our first meeting, as well as her knowledge of the community. In addition, she had comps and other pertinent information to me within 24 hours of our initial meeting. She always did what she said she would when she said she would…I could always count on that.
Throughout the process of selling our home, Kerry went above and beyond when it came to open houses and personal showings, all the time respecting our personal requests. She was completely understanding and accommodating of the challenges involved when showing a home that includes an infant, a dog, and two working adults. I always felt comfortable knowing that Kerry was at each and every showing. Each showing or open house was always followed up with an immediate text or e-mail to let me know how things had gone.
“When it came to the actual sale of our home, Kerry’s advice was reassuring and realistic while always reaffirming that she was on board with whatever decisions we needed to make. She made sure all paperwork was done correctly and on time.
She worked tirelessly with my family over the course of several months, agreements, inspections, and tests to help us find the perfect home back in Stoneham. She knew what we were looking for so well that she would preview a home I had indicated interest in and give me feedback, often preventing me from wasting my time on a home she knew wouldn’t work for us. As with the sale of our other home, she always stayed on top of the other agents to make sure they were doing what they were supposed to be doing when they were supposed to be doing it. She communicated with my loan officer and lawyer when needed to make sure everything was on track.
In addition to her professionalism, knowledge, and ability to take fantastic photos and make us feel like the her most important clients (often taking my phone calls early in the morning or being respectful enough with an infant to not call after a certain time of night), Kerry has an energetic personality. Her humor helped get me through the stressful times that accompany the selling and buying of a home.
I hope I have been able to capture the multitude of ways in which Kerry Lapiana was outstanding in her role as our agent and, now, friend!”
Thank you, Lisa Moore 3Berkley Street Stoneham, MA 02180